Channels
Supported countries for phone numbers
Nuteq phone number countries are the United States, Canada and the United Kingdom. See what works in each country, and how UK businesses text customers.
By Nuteq TeamPublished 1 min read
In Nuteq, your AI receptionist works with phone numbers in the United States, Canada and the United Kingdom. This page shows which ways of connecting a number work in each country, and how businesses in the UK text their customers.
What works in each country?
| What you want to do | United States | Canada | United Kingdom |
|---|---|---|---|
| Forward your existing number | Yes | Yes | Yes |
| Get a new local number | Yes | Yes | Yes, for calls |
| Port your number to Nuteq | Yes | Yes | Not yet |
| Connect your phone system (limited availability) | Yes | Yes | Yes |
| Text messages (SMS) | Yes, after text message registration | Yes | Not yet, use WhatsApp |
| Yes | Yes | Yes |
When you connect a number, Nuteq only lists the countries that option works in, so you never pick a country that can't be finished. If United Kingdom doesn't appear in the country list, contact support.
How do UK businesses text customers?
UK Nuteq numbers are local numbers that take calls. They can't send or receive text messages. To text customers in the UK, connect WhatsApp. Your AI receptionist answers WhatsApp messages, books appointments, and captures leads there, the same way it does on calls.
Buying a UK number is as quick as buying a US one, and the number is ready in about a minute. Pick United Kingdom as the country when you get a new number, and the list shows each number's monthly cost before you buy.
Can I keep my UK number?
Yes. Forward your existing UK number to a Nuteq number, and your customers keep calling the number they already know. Setup lists BT, Virgin Media, Sky, TalkTalk, Vodafone, EE, O2 and Three, and shows the steps for your provider. See Set business hours and forward calls.
Porting a UK number to Nuteq isn't available yet, so forwarding is the way to keep it.
Is my country coming?
More countries are coming. If your business is somewhere else, contact us and tell us where you are, so we know which country to add next.
Keep reading
Related content
- Get or bring a phone numberAdd a phone number to Nuteq by forwarding your existing number, getting a new local number, porting your number, or connecting your phone system.Read more
- Set business hours and forward callsForward calls to your AI receptionist from your existing business number using your provider's own forwarding steps, then confirm it with a test call.Read more
- Connect WhatsAppConnect WhatsApp Business to Nuteq through Meta so your agent answers customer messages and calls on the number you already use.Read more
- Register your business to send textsText message registration is the carrier check every US business must pass before its Nuteq number can send texts, and Nuteq files it for you.Read more
Frequently asked questions
- Which countries does Nuteq support for phone numbers?
- Nuteq works with phone numbers in the United States, Canada and the United Kingdom. You can forward a number or get a new one in all three countries, and port a number in the US and Canada.
- Can my UK Nuteq number send text messages?
- No. UK Nuteq numbers take calls only. To text customers in the UK, connect WhatsApp, and your AI receptionist answers WhatsApp messages the same way it answers calls.
- Can I port a UK number to Nuteq?
- Not yet. Porting works for US and Canadian numbers. To keep a UK number, forward it to a Nuteq number instead, which takes a few minutes and keeps your current provider.
- My country isn't listed. Can I still use Nuteq?
- More countries are coming. Contact us and tell us where your business is. If your office runs its own phone system, you can also ask about connecting it directly.
Ready to stop missing calls?
Nuteq answers every call and text, books appointments, and captures every lead — 24/7.