Getting help

If something is not working, start here:

1. Check the Conversations record for the affected call or message — most questions ("did they hear my reply?") are answered by the transcript and outcome.
2. Search these docs for the feature you're using.
3. Still stuck? Email support@nuteqai.com from the address tied to your account and include the conversation link.

For security matters, use the disclosure channel described on the Security page instead of regular support.