Product guides
Phone numbers
Search, provision, and assign phone numbers for your agents.
By Nuteq TeamPublished Updated 1 min read
Connections → Phone numbers is where lines are managed. You can get a new number or bring an existing one.
Getting a number
Search by area code, pick a number, and assign it to an agent. New US numbers become able to answer calls immediately; text messaging requires carrier registration, which Nuteq files for you and tracks in the same card.
Bringing a number you own
Point your existing number at Nuteq's SIP endpoint. Your carrier keeps the number; forwarding or SIP setup instructions are shown inline.
Business hours and forwarding
Each number has its own schedule and failover destination, so after-hours calls can route to voicemail, another line, or keep being answered by the agent — your choice.
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