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Arabic-speaking AI receptionist

Callers who speak Arabic get an answer in Arabic, at any hour.

Nuteq greets callers in English and replies in Arabic once a caller speaks it. It books the visit, answers routine questions, and leaves a transcript and summary so your team knows what was agreed.

Set up an Arabic-speaking receptionist freeRead an example call
  • Two-minute setup
  • No credit card
  • Keep your number
  • See pricing

Missed-call estimate

How much do missed Arabic calls cost your business?

Every call that rings out is a lost appointment. Pick how many calls you get a week.

25 a week ≈ 108 a month

Calls nobody answers

33 a month

Appointments at risk

13 a month

Business at risk each month, up to

$2,275

How this is estimated
%
%
$

Example figures for this kind of business. Change them to match yours. The estimate assumes callers who reach nobody do not call back.

Compare that with Nuteq pricing

How Nuteq helps

How does an AI receptionist handle Arabic-speaking callers?

An AI receptionist can greet every caller in English and move to Arabic as soon as the caller speaks it, with no menu to press and no wait for a bilingual employee. Nuteq works this way once Arabic is one of your agent’s languages. The agent books appointments against your real availability, answers questions from the information you provide, and records the caller’s name and number in Arabic or English. Every call is saved with its recording, a transcript in Arabic script, and a written summary. Arabic differs a lot from one country to the next, so the limit is worth knowing. The voices are Egyptian Arabic voices, and there is no setting to choose a Gulf, Levantine, Iraqi, or North African dialect. Callers from anywhere in the Arab world can still speak to it in Arabic. Nuteq also answers at any hour, unlike an Arabic answering service that depends on who is on shift.

Updated

Answers
Phone, text messages, WhatsApp, and website chat
Speaks
English and Arabic on the same call
Arabic voices
Egyptian Arabic voices
Written Arabic
Arabic script, right to left
Arabic
On every plan, no language fee

Use cases

What Arabic-speaking customers call about

Arabic is spoken in more than a dozen countries, from Morocco to Iraq, and Arabic-speaking communities have lived in cities such as Dearborn, Montreal, and London for generations. Many of those customers would rather talk through details in Arabic.

  • family

    A father calls in Arabic to book appointments for two of his children

    Books each child in Arabic, one after the other, against your open times.

    Two visits booked

  • dialect

    A caller from Iraq speaks in his own dialect

    Replies in Arabic and asks again when it is unsure of a detail.

    Handled in Arabic

  • whatsapp

    A customer sends a question in Arabic on WhatsApp

    Answers in Arabic script from your business information.

    Answered, logged

  • after hours

    Someone calls in Arabic late on a Friday evening

    Replies in Arabic and books the first opening after the weekend.

    Booked after hours

  • handoff

    An Arabic-speaking caller asks to speak with the owner

    Transfers to the owner’s number with the reason for the call noted.

    Transferred

Example call record

Khaled Haddad

Service desk · phone · 0:58

Inspection booked
  • arabic
  • brakes
  • booking
  1. AgentMichigan Avenue Auto Care, how can I help?
  2. Callerالسلام عليكم، هل تتكلمون العربية؟ سيارتي تصدر صوتًا عند الفرملة.Peace be upon you, do you speak Arabic? My car makes a noise when I brake.
  3. Agentوعليكم السلام، نعم بالتأكيد. هل يمكنك إحضار السيارة غدًا صباحًا للفحص؟And upon you peace, yes, certainly. Can you bring the car in tomorrow morning for an inspection?
  4. Callerنعم، هل الساعة التاسعة مناسبة؟Yes, is nine o’clock all right?
  5. Agentالساعة التاسعة متاحة. سأحجز لك الموعد الآن.Nine o’clock is available. I will book the appointment for you now.
  6. Callerشكرًا جزيلًا.Thank you very much.
Call summary

Khaled called in Arabic about a noise when braking. The receptionist replied in Arabic and booked a brake inspection for 9:00 tomorrow morning, the time he asked for. His number was saved as a contact.

  • Answered in Arabic from his first sentence
  • Booked a brake inspection for 9:00 AM tomorrow
  • Saved Khaled as a contact

Nuteq vs an Arabic answering service vs voicemail

How Nuteq compares with a typical answering service and voicemail
QuestionNuteqTypical answering serviceVoicemail
Arabic availabilityEvery call, day and nightWhile an Arabic-speaking operator is workingNone
DialectEgyptian Arabic voices, no dialect choiceWhatever the operator speaksNot applicable
BookingBooks into your calendar during the callOften a message for a callbackNo
Written recordRecording, Arabic transcript, and a summaryA message by email or textAn audio message
Several callers at onceYesDepends on staffingCallers leave messages and wait

One agent on every channel

Phone
Greets in English and replies in Arabic when the caller speaks Arabic.
Text messages
Replies to customers who text, and sends booking confirmations and reminders.
WhatsApp
Many Arabic-speaking customers use WhatsApp every day, and the agent answers them in Arabic.
Website chat
A chat and voice widget on your site for visitors who would rather not call.

How do you set up an Arabic and English receptionist?

An Arabic and English receptionist takes a few minutes to set up in Nuteq. Pick the template for your business, add Arabic to your agent’s languages in Voice and language, make an Arabic test call from your browser, then forward your number.

  1. 1

    Sign up and select the template for your type of business.

  2. 2

    Go to Voice and language and add Arabic to the languages your agent understands.

  3. 3

    Place a test call in Arabic from your browser, then forward your number or get a new local one.

Questions about Arabic-speaking callers

Is Nuteq an Arabic answering service?

Nuteq is an AI receptionist that can act as an Arabic-speaking answering service: it answers in English and Arabic at any hour, books appointments, and saves a record of every call.

Which Arabic dialect does it speak?

Nuteq’s Arabic voices are Egyptian Arabic voices, and there is no setting to pick another dialect. Callers can speak their own dialect, and the agent replies in Arabic, asking again when a detail is unclear.

Can it reply to Arabic messages in Arabic script?

Nuteq replies in Arabic script, not Arabic typed in English letters, to customers who write in Arabic on the message channels you connect. Automatic booking confirmations are sent in English.

Can it book appointments during an Arabic call?

Nuteq checks your availability and books the appointment while the caller is still speaking with it, in Arabic, and the booking appears in your calendar and dashboard straight away.

Can Nuteq answer Arabic calls for a medical clinic?

Nuteq can book visits and answer general questions for a clinic, but it does not give medical advice. HIPAA coverage is available on the Enterprise plan.

Is Arabic an extra cost?

Nuteq includes Arabic on every plan, including the free plan, at no added cost. Each plan is described on the pricing page.

What other languages can it handle?

Nuteq speaks more than 20 languages, including French, Urdu, and Hindi. One agent can understand several of them, which helps if your customers speak more than Arabic and English.

Other languages and industries

See all languagesSee all industries

Answer your next Arabic caller in Arabic.

Two-minute setup, no credit card.See pricing

Set up an Arabic-speaking receptionist free