Korean-speaking AI receptionist

Natural, courteous Korean on every call, and English for everyone else.

Make Korean your agent’s main language and Nuteq answers every call in Korean, then switches to English when a caller speaks English. It books appointments, answers common questions, and saves a record of each call.

  • Two-minute setup
  • No credit card
  • Keep your number
  • See pricing

Missed-call estimate

How much do unanswered Korean-speaking calls cost you?

Every call that rings out is a lost new patient. Pick how many calls you get a week.

25 a week ≈ 108 a month

Calls nobody answers

27 a month

New patients at risk

11 a month

Business at risk each month, up to

$4,333

How this is estimated
%
%
$

Example figures for this kind of business. Change them to match yours. The estimate assumes callers who reach nobody do not call back.

Compare that with Nuteq pricing

How Nuteq helps

What does a Korean-speaking AI receptionist handle?

A Korean-speaking AI receptionist answers your calls in Korean, books appointments, and answers routine questions when no one at the front desk can pick up. With Nuteq you set Korean as your agent’s main language, choose one of the Korean voices, and add English as a second language. The agent speaks natural, conversational Korean rather than stiff formal speech, and switches to English when an English-speaking caller comes on, so one number covers both groups of customers. A greeting written in Korean and English tells every caller they can use either. Each call is saved with a recording, a Korean transcript, and a written summary. One limit applies. Nuteq does not switch into Korean in the middle of a call when English is the agent’s main language. If most of your callers speak English, run a separate Korean-first agent on its own number for your Korean-speaking customers.

Updated

Answers
Phone, text messages, WhatsApp, and website chat
Main language
Korean, with English alongside
Tone
Conversational Korean, not stiff formal speech
Korean voices
Several female and male options
Korean
Included on every plan

Use cases

What Korean-speaking customers call about

Korean-speaking communities are well established in Los Angeles, New York and New Jersey, the Washington area, Atlanta, and Toronto and Vancouver. Many customers, especially older ones, would rather arrange appointments in Korean.

  • first visit

    A new patient calls in Korean about tooth sensitivity

    Asks in Korean whether it is a first visit and books a new-patient check-up.

    Booked in Korean

  • lunch hour

    Korean-speaking callers ring during the staff lunch break

    Answers each call in Korean, including ones that come in together, and books them.

    No missed calls

  • english

    A caller who speaks only English reaches the Korean-first line

    Moves to English after the first sentence and carries on normally.

    Handled in English

  • late night

    Someone writes in Korean on WhatsApp late at night

    Replies in Korean immediately and books a time for the next week.

    Booked overnight

  • insurance

    A caller asks in Korean whether a specific insurance plan is accepted

    Answers from the insurance list you gave it, or notes the question for your staff.

    Answered or noted

  • transfer

    A caller in pain wants to speak to someone right away

    Transfers to your staff number with the problem already described.

    Transferred

Example call record

Kim Min-ji

Front desk · phone · 0:57

Check-up booked
  • korean
  • new patient
  • check-up
  1. Agent안녕하세요, 포트리 스마일 치과입니다. Fort Lee Smile Dental, how can I help?Hello, this is Fort Lee Smile Dental. Fort Lee Smile Dental, how can I help?
  2. Caller안녕하세요. 이가 좀 시려서 검진 예약하고 싶은데요.Hello. My teeth are a bit sensitive, so I would like to book a check-up.
  3. Agent네, 알겠습니다. 저희 치과에 처음 오시는 건가요?Yes, I see. Is this your first visit to our office?
  4. Caller네, 처음이에요.Yes, it is my first time.
  5. Agent목요일 오후 3시에 자리가 있는데, 그 시간 괜찮으세요?There is an opening Thursday at 3 p.m. Does that time work for you?
  6. Caller네, 좋아요. 감사합니다.Yes, that is fine. Thank you.
Call summary

Min-ji called in Korean about sensitive teeth and asked for a check-up as a new patient. The receptionist answered in Korean, offered Thursday at 3:00 PM, and she accepted. The check-up is booked as a new patient and her number is saved.

  • Greeted in Korean and English, as the office wrote it
  • Booked a new-patient check-up for Thursday at 3:00 PM
  • Saved Min-ji as a new contact

Nuteq vs a Korean answering service vs voicemail

How Nuteq compares with a typical answering service and voicemail
QuestionNuteqTypical answering serviceVoicemail
Korean on every callYes, day and nightOnly while a Korean-speaking operator is on shiftNo
English callersSwitches to English on the same callUsually yesOne greeting for everyone
BookingBooks into your calendar during the callUsually a message to call backNo
Busy hoursSeveral calls at onceVaries by providerCallers leave a message
RecordRecording, Korean transcript, summaryA message by email or textAn audio file

One agent on every channel

Phone
Answers in Korean and moves to English when an English speaker calls.
Text messages
Replies to customers who text, and sends booking confirmations and reminders.
WhatsApp
Answered in Korean when a customer writes in Korean. KakaoTalk is not connected.
Website chat
A chat and voice widget on your site for visitors who would rather not call.

How do you set up a Korean and English receptionist?

A Korean and English receptionist in Nuteq is ready in a few minutes. Pick your business template, make Korean the main language and choose a Korean voice, add English, write a two-language greeting, and test a call before you forward your number.

  1. 1

    Sign up and select the template closest to your business.

  2. 2

    In Voice and language, set Korean as the main language, choose a voice, and add English.

  3. 3

    Write a Korean and English greeting, test in your browser, then forward your number.

Questions about Korean-speaking callers

Is Nuteq a Korean answering service?

Nuteq is an AI receptionist that can replace a Korean-speaking answering service: it answers in Korean and English at any hour, books appointments, and saves a transcript and summary of every call.

Does Nuteq sound stiff or formal in Korean?

Nuteq’s agent is set up to speak natural, conversational Korean instead of stiff formal speech. You can describe the tone you want in its instructions, for example more formal for a law office.

Can an English-first agent switch to Korean during a call?

Nuteq does not switch into Korean partway through a call when English is the agent’s main language. Set Korean as the main language, or run a second Korean-first agent on its own number where your plan allows more than one agent.

Does it work with KakaoTalk?

Nuteq does not connect to KakaoTalk. Customers can reach the same agent on WhatsApp or on your website, where it replies in Korean to anyone who writes in Korean.

Can it tell callers which insurance we take?

Nuteq answers from the information you give it, so if you list the insurance plans you accept, it can tell callers in Korean. It does not check a caller’s coverage or benefits.

Is Korean included in my plan?

Nuteq includes Korean on every plan, the free plan as well, with no extra charge for the language. The pricing page has the details.

Is it HIPAA compliant for a medical or dental office?

Nuteq offers HIPAA coverage on the Enterprise plan, through sales. On other plans it can still book visits and answer general questions, and it never gives medical advice.

Answer Korean-speaking callers in Korean.

Two-minute setup, no credit card.See pricing