Thai-speaking AI receptionist

The phone rings mid-massage. Someone still answers it, in Thai.

Nuteq answers in English and moves to Thai when a caller speaks Thai. It fills open slots on your calendar, answers from your menu or price list, and leaves a written record your staff can check between clients.

Start taking calls in Thai Read an example call

Two-minute setup
No credit card
Keep your number
See pricing

Missed-call estimate

How many Thai bookings do you lose to a busy phone?

Every call that rings out is a lost booking. Pick how many calls you get a week.

Calls a week50 a week ≈ 217 a month

Calls nobody answers

65 a month

Bookings at risk

33 a month

Business at risk each month, up to

$2,925

How this is estimated

Calls nobody picks up%

Callers ready to book%

Value of one booking$

Example figures for this kind of business. Change them to match yours. The estimate assumes callers who reach nobody do not call back.

Compare that with Nuteq pricing

How Nuteq helps

What does a Thai-speaking AI receptionist do for a small business?

A Thai-speaking AI receptionist picks up when your hands are busy and holds the conversation in Thai for customers who prefer it. With Nuteq, your agent greets callers in English; once Thai is one of its languages, it replies in Thai as soon as the caller speaks Thai, with no menu and no hold music. It offers real openings from your calendar, answers questions about treatments, dishes, hours, and parking from the information you add, and saves the caller’s name and number. The transcript is kept in Thai script next to the recording, with a short summary for anyone on your team who does not read Thai. Small spas, restaurants, and clinics often rely on one Thai-speaking staff member to take these calls. Nuteq covers the hours when that person is with a customer or at home. Thai comes with every Nuteq plan.

Updated September 28, 2026

Answers: Phone, text messages, WhatsApp, and website chat
Speaks: Thai and English, same line
Writes: Thai script in transcripts and replies
Fills: Open slots on your calendar, synced with Google Calendar
Thai on your plan: Included, not an upgrade

Use cases

Why Thai-speaking customers call

Thai spas, restaurants, and grocers across the US, UK, and Canada serve many customers who grew up speaking Thai. The Thai-speaking person on staff is often the one busiest with customers when the phone rings.

massage
A regular books a two-hour session for Saturday
Checks Saturday openings for that length and books the first one she accepts.
Session booked
restaurant
A family asks whether a dish can be made without peanuts
Answers in Thai from the allergy notes you wrote and suggests they confirm on arrival.
Answered from your notes
group
Someone wants a table for twelve for a birthday
Takes the date, headcount, and name in Thai, then flags it for your manager to confirm.
Request saved for staff
closed
A customer calls after the last appointment of the night
Answers in Thai, gives tomorrow’s hours, and books a morning slot.
Booked after closing
english
An English-speaking partner takes over the phone
Moves back to English for the rest of the conversation.
Both languages on one call
owner
A supplier insists on speaking with the owner
Transfers the call to the owner’s number with the supplier’s name noted.
Transferred

Example call record

Siriporn K.

Front desk · phone · 0:58

Massage booked

thai
massage
booking

AgentLotus Thai Massage, how can I help you today?
Callerสวัสดีค่ะ พูดภาษาไทยได้ไหมคะHello, can you speak Thai?
Agentได้ค่ะ ยินดีค่ะ ต้องการจองนวดวันไหนคะYes, happy to. Which day would you like to book a massage?
Callerพรุ่งนี้บ่ายค่ะ นวดแผนไทยหนึ่งชั่วโมงTomorrow afternoon. A one-hour Thai massage.
Agentพรุ่งนี้มีคิวว่างบ่ายสองโมงค่ะ สะดวกไหมคะTomorrow there is an opening at 2 PM. Does that work for you?
Callerสะดวกค่ะ ขอบคุณค่ะThat works. Thank you.

Call summary

Siriporn called in Thai asking for a one-hour traditional Thai massage tomorrow afternoon. The receptionist offered the 2:00 PM opening and she took it. The booking is saved with her number.

Replied in Thai after her first sentence
Found the 2:00 PM opening for a one-hour massage
Booked it and saved Siriporn as a contact

Nuteq vs a Thai-speaking answering service vs voicemail

How Nuteq compares with a typical answering service and voicemail
Question	Nuteq	Typical answering service	Voicemail
Thai conversations	Every call, including evenings and weekends	Hard to find; varies by provider	None
While staff are with customers	Answers in the background, several calls at once	Answers, then messages you to call back	Customer hangs up or waits for a call back
Making the booking	Books into your calendar during the call	Usually takes a message	No
Record of the call	Recording, Thai transcript, and summary	A short note in English	An audio clip
Menu and price questions	Answered from what you wrote	Depends on the script you give them	Not answered

One agent on every channel

Phone: Answers when the front desk cannot, and switches to Thai for Thai callers.
Text messages: Replies to customers who text, and sends booking confirmations and reminders.
WhatsApp: Answers questions and books appointments for customers who prefer WhatsApp.
Website chat: Visitors can ask about treatments or the menu in Thai from your site.

How do you get a bilingual Thai receptionist running?

Getting a bilingual Thai receptionist running with Nuteq takes a few minutes. Pick a template, add your services or menu, add Thai to the agent’s languages, and hold a Thai test call in your browser before you forward your number.

1
Sign up and choose the template that fits your spa, restaurant, or clinic.
2
Under Voice and language, add Thai next to English.
3
Call the agent in Thai from your browser, then forward your line or get a local number.

Questions about Thai callers

Is Nuteq a Thai-speaking answering service?

Nuteq does the work of a Thai-speaking answering service with an AI receptionist: it answers in Thai or English, books openings on your calendar, and keeps a transcript in Thai script.

Do Thai callers need to press a button for Thai?

Nuteq does not use a language menu. When Thai is one of your agent’s languages, it hears the caller speaking Thai and answers in Thai from the next reply.

Does the agent use polite particles like ka and krub?

Nuteq tells the agent the gender of the voice you pick, so it can end sentences with the matching polite particle. Listen to a test call and adjust your instructions if you want a different tone.

Can it take restaurant reservations?

Nuteq books time slots you set up as services, so a restaurant can offer table times the same way a spa offers treatments. Large groups can be sent to staff to confirm.

Is there an extra charge for Thai?

Nuteq includes Thai on every plan, so adding it does not change your bill. You can compare plans on the pricing page.

Can staff read the call if they do not read Thai?

Nuteq keeps the Thai transcript as spoken and adds a short written summary of what the caller wanted and what was booked, so the whole team can follow up.

Can it hand a Thai caller to a person?

Nuteq transfers calls to a number you choose, for example the owner’s mobile, when a caller asks for someone or matches a rule in your instructions.

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Let the next Thai caller book while you work.

Two-minute setup, no credit card.See pricing

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