How to Forward Calls to an AI Receptionist

In Nuteq, learning how to forward calls to an AI receptionist lets you maintain your established business telephone number while letting artificial intelligence answer every missed, after-hours, or busy ring. This guide details carrier-specific setup codes and verification steps.

Choosing Your Forwarding Strategy

Before dialing carrier codes, decide when you want Nuteq to answer:

• Conditional Forwarding (Recommended): Rings your office or mobile first. If you don't pick up after 3–4 rings, or if your line is busy, the call routes to Nuteq.
• Unconditional Forwarding: Routes 100% of incoming calls directly to Nuteq without ringing your phone. Ideal during team meetings, closures, or holidays.

Carrier Star Codes Table

Dial the activation code from your primary business line, followed immediately by your 10-digit Nuteq phone number, then press Call.

Carrier	Conditional Forwarding (No Answer)	Unconditional (All Calls)	Deactivation Code
AT&T Wireless	*61*<number>#	*21*<number>#	#21# or *73
Verizon Wireless	*71<number>	*72<number>	*73
T-Mobile	**61*<number>#	**21*<number>#	##21#
Comcast Business	*92<number>	*72<number>	*73 or *93
Spectrum Business	*92<number>	*72<number>	*73

Step-by-Step Activation Instructions

Step 1: Copy Your Nuteq Target Number

Open your Nuteq dashboard and navigate to Connections › Phone. Copy your active Nuteq forwarding phone number.

Step 2: Dial the Carrier Star Code

Pick up your office telephone or business mobile. Enter your chosen star code followed by your Nuteq number. You will typically hear a short tone or confirmation message before the carrier disconnects.

Step 3: Verify the Connection

Call your business phone number from a mobile phone or separate line. Let it ring until forwarded, and speak to your AI agent to verify voice quality and responses.