# Korean-speaking AI receptionist

Natural, courteous Korean on every call, and English for everyone else.

Make Korean your agent’s main language and Nuteq answers every call in Korean, then switches to English when a caller speaks English. It books appointments, answers common questions, and saves a record of each call.

*Languages · Last updated 2026-09-28*

[Set up a Korean-speaking receptionist free](https://nuteqai.com/signup)

## What does a Korean-speaking AI receptionist handle?

A Korean-speaking AI receptionist answers your calls in Korean, books appointments, and answers routine questions when no one at the front desk can pick up. With Nuteq you set Korean as your agent’s main language, choose one of the Korean voices, and add English as a second language. The agent speaks natural, conversational Korean rather than stiff formal speech, and switches to English when an English-speaking caller comes on, so one number covers both groups of customers. A greeting written in Korean and English tells every caller they can use either. Each call is saved with a recording, a Korean transcript, and a written summary. One limit applies. Nuteq does not switch into Korean in the middle of a call when English is the agent’s main language. If most of your callers speak English, run a separate Korean-first agent on its own number for your Korean-speaking customers.

- **Answers:** Phone, text messages, WhatsApp, and website chat
- **Main language:** Korean, with English alongside
- **Tone:** Conversational Korean, not stiff formal speech
- **Korean voices:** Several female and male options
- **Korean:** Included on every plan

### What it will not do

- On calls, it speaks Korean only when Korean is the agent’s main language. An English-first agent does not switch into Korean mid-call.
- It does not connect to KakaoTalk.
- Texts confirming or reminding about bookings are sent in English.

## What Korean-speaking customers call about

Korean-speaking communities are well established in Los Angeles, New York and New Jersey, the Washington area, Atlanta, and Toronto and Vancouver. Many customers, especially older ones, would rather arrange appointments in Korean.

### A new patient calls in Korean about tooth sensitivity

*first visit*

Asks in Korean whether it is a first visit and books a new-patient check-up.

Outcome: Booked in Korean

### Korean-speaking callers ring during the staff lunch break

*lunch hour*

Answers each call in Korean, including ones that come in together, and books them.

Outcome: No missed calls

### A caller who speaks only English reaches the Korean-first line

*english*

Moves to English after the first sentence and carries on normally.

Outcome: Handled in English

### Someone writes in Korean on WhatsApp late at night

*late night*

Replies in Korean immediately and books a time for the next week.

Outcome: Booked overnight

### A caller asks in Korean whether a specific insurance plan is accepted

*insurance*

Answers from the insurance list you gave it, or notes the question for your staff.

Outcome: Answered or noted

### A caller in pain wants to speak to someone right away

*transfer*

Transfers to your staff number with the problem already described.

Outcome: Transferred

## Example call record

**Kim Min-ji** · Front desk · phone · 0:57

Outcome: Check-up booked

Tags: korean, new patient, check-up

- **Agent:** 안녕하세요, 포트리 스마일 치과입니다. Fort Lee Smile Dental, how can I help?
  *Hello, this is Fort Lee Smile Dental. Fort Lee Smile Dental, how can I help?*
- **Caller:** 안녕하세요. 이가 좀 시려서 검진 예약하고 싶은데요.
  *Hello. My teeth are a bit sensitive, so I would like to book a check-up.*
- **Agent:** 네, 알겠습니다. 저희 치과에 처음 오시는 건가요?
  *Yes, I see. Is this your first visit to our office?*
- **Caller:** 네, 처음이에요.
  *Yes, it is my first time.*
- **Agent:** 목요일 오후 3시에 자리가 있는데, 그 시간 괜찮으세요?
  *There is an opening Thursday at 3 p.m. Does that time work for you?*
- **Caller:** 네, 좋아요. 감사합니다.
  *Yes, that is fine. Thank you.*

### Call summary

Min-ji called in Korean about sensitive teeth and asked for a check-up as a new patient. The receptionist answered in Korean, offered Thursday at 3:00 PM, and she accepted. The check-up is booked as a new patient and her number is saved.

- Greeted in Korean and English, as the office wrote it
- Booked a new-patient check-up for Thursday at 3:00 PM
- Saved Min-ji as a new contact

## Nuteq vs a Korean answering service vs voicemail

| | Nuteq | Typical answering service | Voicemail |
|---|---|---|---|
| **Korean on every call** | Yes, day and night | Only while a Korean-speaking operator is on shift | No |
| **English callers** | Switches to English on the same call | Usually yes | One greeting for everyone |
| **Booking** | Books into your calendar during the call | Usually a message to call back | No |
| **Busy hours** | Several calls at once | Varies by provider | Callers leave a message |
| **Record** | Recording, Korean transcript, summary | A message by email or text | An audio file |

## One agent on every channel

- **Phone:** Answers in Korean and moves to English when an English speaker calls.
- **Text messages:** Replies to customers who text, and sends booking confirmations and reminders.
- **WhatsApp:** Answered in Korean when a customer writes in Korean. KakaoTalk is not connected.
- **Website chat:** A chat and voice widget on your site for visitors who would rather not call.

## How do you set up a Korean and English receptionist?

A Korean and English receptionist in Nuteq is ready in a few minutes. Pick your business template, make Korean the main language and choose a Korean voice, add English, write a two-language greeting, and test a call before you forward your number.

1. Sign up and select the template closest to your business.
2. In Voice and language, set Korean as the main language, choose a voice, and add English.
3. Write a Korean and English greeting, test in your browser, then forward your number.

## Questions about Korean-speaking callers

### Is Nuteq a Korean answering service?

Nuteq is an AI receptionist that can replace a Korean-speaking answering service: it answers in Korean and English at any hour, books appointments, and saves a transcript and summary of every call.

### Does Nuteq sound stiff or formal in Korean?

Nuteq’s agent is set up to speak natural, conversational Korean instead of stiff formal speech. You can describe the tone you want in its instructions, for example more formal for a law office.

### Can an English-first agent switch to Korean during a call?

Nuteq does not switch into Korean partway through a call when English is the agent’s main language. Set Korean as the main language, or run a second Korean-first agent on its own number where your plan allows more than one agent.

### Does it work with KakaoTalk?

Nuteq does not connect to KakaoTalk. Customers can reach the same agent on WhatsApp or on your website, where it replies in Korean to anyone who writes in Korean.

### Can it tell callers which insurance we take?

Nuteq answers from the information you give it, so if you list the insurance plans you accept, it can tell callers in Korean. It does not check a caller’s coverage or benefits.

### Is Korean included in my plan?

Nuteq includes Korean on every plan, the free plan as well, with no extra charge for the language. The pricing page has the details.

### Is it HIPAA compliant for a medical or dental office?

Nuteq offers HIPAA coverage on the Enterprise plan, through sales. On other plans it can still book visits and answer general questions, and it never gives medical advice.

### How it works in the docs

- [Voice and language settings](https://nuteqai.com/docs/agents/voice-and-languages)
- [Write your agent’s instructions](https://nuteqai.com/docs/agents/instructions)
- [Create and manage agents](https://nuteqai.com/docs/agents/create-and-manage-agents)

## Other languages and industries

- [Dutch](https://nuteqai.com/languages/dutch): Lets Dutch-speaking clients explain a tax question or book a meeting in Dutch, at any hour.
- [Thai](https://nuteqai.com/languages/thai): Takes bookings in Thai while your therapists and kitchen stay busy, then writes each one down.
- [Indonesian](https://nuteqai.com/languages/indonesian): Books the service visit in Bahasa Indonesia while you are under a car or out on a job.
- [Bengali](https://nuteqai.com/languages/bengali): Lets patients and their families book in Bengali, even when your Bengali-speaking staff are off.
- [Plumbers](https://nuteqai.com/for/plumbing): Picks up the 2am burst-pipe call, sorts emergencies from routine jobs, and books the van.
- [HVAC](https://nuteqai.com/for/hvac): Answers the whole queue on the first hot or cold day, books repair visits, and qualifies install leads.
- [Electricians](https://nuteqai.com/for/electrician): Answers the no-power call at midnight, escalates a hot panel, and books the charger install.
- [Roofers](https://nuteqai.com/for/roofing): Takes the whole storm surge in one afternoon, books inspections, sorts leaks from hail claims.

- [See all languages](https://nuteqai.com/languages)
- [See all industries](https://nuteqai.com/for)

## Answer Korean-speaking callers in Korean.

[Set up a Korean-speaking receptionist free](https://nuteqai.com/signup) · [See pricing](https://nuteqai.com/pricing)